No Phone??? Let Me Talk to the Manager

Cell phone sits on green table, some green leaves in right foreground. On the screen, it says, "HELLO."

It was getting dark. I was alone in an unfamiliar section of Portland overlooking the Willamette River. This was the only restaurant within walking distance of my hotel. I skirted the barefoot young man in rags talking to himself and walked into this Asian fusion place, looking forward to a good meal after a long day at the Portland Book Festival.

High ceilings, mirrored columns, young servers in black, large parties of young people, a computer tablet at the entrance to sign in. I started the process. How many in your party? One. Are you willing to share a table? No. Please enter your phone number and we will text you when a table is ready. Uh-oh.

My phone was charging back in my hotel room. I flagged down a worker. “I don’t have my phone.”

She looked at me like I was from another planet. When she discovered I was also a party of one, she had to consult her boss on how to handle this anomaly. Ultimately, I had to sign in on the tablet, including my phone number.

“I don’t have my phone,” I repeated.

“We’ll work something out,” she said, a little flustered.

I waited on a bench next to two young women who were both staring at their phones. Customers came and went, most of them less than half my age. I started to wonder if I should have stayed at the hotel and eaten microwaved pasta in my room.

Finally, the young woman escorted me to a table. It was a four-top with a great view of the river, the Hawthorne Bridge, and OMSI, the Oregon Museum of Science and Industry. I would have taken pictures, but I didn’t have my phone.

I was the only person in the place occupying a table by myself. I was the only person of grandparent age not eating with children and grandchildren. I was the only person without a phone.

For the record, I would have been happy to share a table with someone close to my age who would actually talk to me, not talk around me to their friends or stare at their phone the whole time.

“Have you eaten here before?” the girl asked. No. She explained that I needed to click on the QR code on this slip of paper for the menu and then order with my phone.

“I don’t have my phone.”

Again, she was flustered. She went off somewhere and found an old-school printed menu. “It’s not up to date,” she warned, leaving me a checklist to mark what I wanted.

I checked a few items, not sure what I’d be getting, a young man whisked it away, and eventually I was served salad greens, won-tons, and beef-stuffed “pancakes.” It was all delicious. I watched the busy staff serving loud, happy parties who were laughing, talking, and sharing food. Outside, white clouds in the blue sky turned pink and then gray, and darkness fell. Inside, I stuffed myself with won-tons dipped in chili sauce and pondered the new world.

When I got back to my room, I had a text message: Your table is ready.

Everything is online these days. I bought my ticket for the festival, reserved my room, and set up my Uber rides online. I listened to music in my car by connecting my phone with the car audio system. I checked the time, checked the schedule, and ordered books by featured authors on my phone.

I received a text with a photo from my brother on my phone and exchanged a long series of texts with a friend to arrange a lunch date.

The one thing I did not do was make or receive a voice call on my phone.

A mobile phone is essential these days. How dare I go walking without one?

The Pew Research Center says 97 percent of Americans own a cell phone. Imagine how much money is being spent for all of those phones and all of those service plans. Not everyone can afford it, but the expectation is that you will have a smartphone, it will have all the apps, and you will know how to use them.

I can imagine what my father would say if he were to come upon this restaurant. Forget the fact that he would never eat Asian food. When asked to check in on a tablet and give his cell phone number, his response would be something like “Are you kidding! I’m not giving them my %$$#@# telephone number.” Followed by, “Whaddya mean there’s no menus? To hell with this place!”

But Dad, who died in 2019, was born 101 years ago, when all you could do on a phone was talk to people–if you were one of the few families lucky enough to have a telephone at all.  

To the restaurant’s credit, the food was wonderful, and at least four workers thanked me and wished me a good evening on my way out. I would go there again, with my phone and with other people. I’m proud that I did not hide in my room eating microwaved pasta. I braved this strange new world all by myself and survived.

Have you found yourself in situations where not having a mobile phone with you has been a problem? Tell us about it in the comments.

Photo by Polina Zimmerman on Pexels.com

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I Lost My Way in San Francisco


It was late afternoon as I trudged up and down the hills of San Francisco yesterday, testing out the route from the Hotel Tomo to Kaiser Hospital, where my father is having heart surgery today. I thought it was just up the road, but somehow . . . it wasn’t. My heart pounded as I climbed uphill and down. I passed drunks, crazy people, and homeless guys picking stuff out of the garbage. A pretty blonde girl walking with her friend lit up a marijuana cigarette behind me. I Inhaled the smoke in happy amazement. I saw 50 sushi shops, a dozen liquor stores, four giant churches, and a lot of street signs, but I did not see Kaiser hospital.  Feeling like a stupid tourist, I kept checking the map I’d gotten at the hotel, but it didn’t help much. It was getting dark. I was not about to walk back in the dark in my cute purple hat and big old steal-able purse.
I had to face the fact: Kaiser Hospital was not here. It must have moved. Or something. Nervously clutching my purse against my side, I decided I couldn’t walk any farther. I crossed the street and took a bus back to Japantown and my hotel. Luckily, a gigantic Japanese sculpture marked my way. Back in my room, I looked at the more detailed map I had brought from home. Oh Lord. I was walking in the wrong direction. Kaiser was the other way!
This is not the first—or the 20th time this has happened to me. If I added up all the hours I have spent trying to find something that wasn’t where I thought it was, it would probably equal several years. I’m good at some things, but finding my way around isn’t one of them. It’s a good thing I now live in a town where it’s almost impossible to get lost. Everything is off of Highway 101 with ocean on one side and forest on the other. And yes, I have a GPS, but I didn’t think I needed it. Silly me.
One guy who didn’t get lost was the driver of the ride-share shuttle I took from the airport. The driver spoke minimal English and drove like a maniac. He raced all over San Francisco so fast I can’t believe he didn’t mow down a couple dozen pedestrians. At one point, he stopped on the street where I knew my hotel was, so I prepared to get out. This guy in Victorian costume welcomed us to the Sir Francis Drake Hotel, and then this guy in the back seat got out. I pretended I wasn’t halfway out the door. A half hour and a hundred streets later, we were back on Sutter and landed at the Hotel Tomo.
I still don’t have my bearings. The view outside my hotel room window is fabulous. Don’t know what I’m seeing but it’s the big city, and the lights are like one big Christmas display to me. I took a taxi to the hospital this morning. The talkative Iranian driver gabbed about divorce customs in his country and how his wife rags on him to eat healthy, and he wished my father well. $6.50 and worth every penny. I arrived one minute before the rest of the family got here from San Jose.
Somehow they didn’t get lost. Maybe my brother’s right. Maybe I am adopted. Nah.
My father is in surgery right now. I’m waiting with my brother. Please send up a prayer that Dad comes out of this all right.